Developing your best Ops Strategy
Effective Teams
Operations Strategy
Operations Strategy
We can help you develop realistic aspirations for your team or wider organisation. At the same time we can facilitate key conversations that enable your team to be more effective together
Operations Strategy
Operations Strategy
Operations Strategy
We want you to have a joined up Ops Strategy that flows from top level strategy to clarity at the front line. This requires thinking and challenging each other to achieve the best result
More Than Good Enough
Its about your leadership
Do you believe you can provide leadership? I believe that, with the right encouragement, many more people can provide much needed direction, encouragement and enthusiasm.
Buy the Book on Amazon
It's now available to download on Kindle. Get it now!!! There's a print version coming in August 2020
Insightful read - on one man's experience of leadership
Graham gives a frank and honest account of his life experience of leadership including his time as a teacher of leaders of commerce, industry and armed forces from his time as Course Director of the MBA at the Cranfield School of Management. An insightful, enjoyable read.
Contact me to get a Workbook for self coaching
I've created a set of coaching questions linked to the leadership insights in the book.
Talk to me on graham@coach2success.co.uk
Choose Coach2Success!
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Please take a moment to find out more about Coach2Success, including what i do, clients, and a testimonial or two
It's all about being curious
I'm curious about what makes individuals tick and how they can be more effective (and content). I'm curious about teams and organisations, and what's really going on. I'm curious about leading change and how more people can provide leadership.
Empathy with Edge
There's almost nothing that gives me more pleasure than seeing individuals begin to understand how they can move forward. I want to provide a safe enough space to aid that exploration, with the right amount of challenge.
Customer stuff
I can do this - and more!
Leadership Development programmes, usually in collaboration with Seren CMT or Cranfield School of Management. Change Leadership Masterclasses. Operations Strategy consulting. Team and Executive coaching.
Coming events
Watch this space!
Just one testimonial says it all
"I met Graham Clark whilst working as a senior manager for a national charity. Despite all I had going for me professionally, I felt like a fish out of water, but couldn't put my finger on why. Working with Graham helped me to discover what really made me tick, both professionally and as a person. His warmth and easy conversational style Backed up by his vast experience helping senior executives, aided by psychometric testing led me to unearth my patterns of behaviour. I fondly describe the experience as being like someone giving you a user-manual to yourself, after decades of trial and error"
Client List
I've worked with a wide range of clients in these sectors: telecoms, financial services, informations systems providers, third sector, facilities management, automotive components, retail, engineering and education.
Things I'm proud of
Service Operations Strategy
I've worked with leadership teams in a variety of organisations to develop and implement service strategies. Assignments include customer support strategies for telecoms, computer, and manufacturing companies. My work includes process improvement alongside leading the necessary cultural change required for success.
Customer Service
Developing and delivering a consistent relationship with customers is at the heart of success. I was a non executive director of the UK's Institute of Customer Service for 6 years and was part of the Institute's repositioning , putting customer service on the board agenda
It's all about the people
I employ a wide range of techniques to help those I'm coaching understand themselves better. I'm qualified to deliver MBTI Steps 1 & 2 as well as FIRO-B. The real key is to enable people to be curious about their personality and capabilities
Leadership
What leadership means to me
I believe that the world needs more leadership. To quote Simon Sinek, this isn't being the big L Leaders but little l leadership. Families, organisations, social groups and even countries need more people to provide leadership.
Do you believe that you can do this? I do.
Leadership is about stepping in to a situation to provide the direction, motivation and information that's required in the moment. It's not about position, it's about you!
Leadership can also be about stepping back to allow others to contribute. Be sure it's facilitation and not abdication.
