The foundation for everything I do is a commitment to developing individuals, teams, and individuals. I want to help you find your way forward
Trained as a mechanical engineer in the aerospace industry, I spent 15 years in manufacturing management, running my first manufacturing unit at the age of 25. I have since consulted with large scale operations
I've been working as a coach, counsellor, or trusted advisor both formally and informally for over 40 years. I use psychometrics such as MBTI and FIRO-B when it is appropriate.
I love helping people understand what's going on for them as individuals. I work with organisations to identify what might be going on "under the surface'.
I have co-authored three books on Service Management. The third is Service Operations Management co-authored with Professor Robert Johnston and Mike Shulver. I've written a wide range of articles on leading change
I run masterclasses on Leading Change in the organisation, Managing the change in me. Complex change is challenging but with your leadership, it can be successful.